Blocking a Member
You can block a member by going to their profile > More > BlockThe block operates as a two-way block, so the person you block will not be able

Unblocking a Member
You can unblock a member by going to Home > Settings > Privacy Settings. There, you'll be able to see a list of any members you've blocked, and be able

Deleting Your Account
If you wish to leave the platform, you can do so by going to Home > Settings > Deactivate > Permanently Delete Account, or by going to this pageBefore

Deactivating Your Account
If you'd like to take a little break from the platform, but don't want to lose your messages, profile or other information, then you can deactivate your profile.This hides all

Account Privacy
You can choose whether to have your profile visible to everyone, or to members only.You can do this by going to Home > Settings > Privacy

Changing Username
You can change your username by going to Home > Settings > Username SettingsYou can only change your username once every 14 days.

Changing Password
If you wish to change your password, you can do so within Home > Settings > Security, or by clicking here 

Changing Email Address
If you wish to change your email address, you can do so within Home > SettingsPlease note that if you use "Sign-in with Google", you cannot change your email address

How long does verification or profile approval take?
Most reviews are completed within a few hours, although this can vary depending on the number of accounts and media items waiting to be reviewed.If your profile has not been

Why has my profile not been approved when my photos were approved?
Individual image approval and overall profile approval are separate parts of the review process.Your images may pass media screening, but your profile still needs to meet ModelFolio's account standards. ModelFolio

Why can I not see certain profiles or tagged images?
Some profiles, tagged images, and member-only areas are only available to approved or verified creator accounts.Visibility may also be affected by privacy settings, blocking, regional age-verification requirements, account type, or

What happens to my tags and references if I change username?
Tags and references are linked internally to your account, not just to the text of your username.In most cases, your tags, references, messages, and other account history will continue to

I forgot my password. What should I do?
You can reset your password by using the lost password page at www.modelfol.io/lostpassword.Password reset emails can sometimes be filtered into your spam or junk folder, so please check there as

I signed in with Google but want to use email and password login. Is that possible?
Yes, but this may need support to help complete the change.Google sign-in accounts may not have a normal password stored in the same way as standard email-and-password accounts. You may

Why am I not receiving emails or notifications?
First, check that the email address on your account is correct and that ModelFolio emails are not going into your spam or junk folder.You should also review your notification settings